Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

SellerBuddy uses cookies and similar tracking technologies to enhance your experience, provide personalized content, and analyze our service performance.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly:

• Authentication: Keep you logged in to your account
• Security: Protect against fraud and unauthorized access
• Session Management: Maintain your session state across pages
• Load Balancing: Distribute traffic across our servers

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language Preferences: Remember your chosen language (Hindi/English)
• Dashboard Settings: Save your dashboard layout and preferences
• Theme Preferences: Remember your UI theme choices
• Notification Settings: Store your notification preferences

2.3 Analytics Cookies

These cookies help us understand how you use our service:

• Usage Analytics: Track feature usage and user behavior
• Performance Monitoring: Monitor page load times and errors
• A/B Testing: Test different versions of features
• Conversion Tracking: Measure subscription and upgrade rates

2.4 Marketing Cookies

These cookies help us provide relevant marketing content:

• Advertising: Show relevant ads on other websites
• Retargeting: Display personalized content to returning visitors
• Campaign Tracking: Measure the effectiveness of marketing campaigns
• Social Media: Enable sharing and social media integration

3. Third-Party Cookies

We work with third-party services that may set their own cookies. These include:

4. Cookie Duration

Cookies have different lifespans:

4.1 Session Cookies

These are temporary cookies that expire when you close your browser. They are used for:

• Maintaining your login session
• Storing temporary form data
• Managing shopping cart contents

4.2 Persistent Cookies

These cookies remain on your device for a specified period:

• Remember Me: 30 days
• Preferences: 1 year
• Analytics: 2 years
• Marketing: 90 days

5. How to Control Cookies

5.1 Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

5.2 SellerBuddy Cookie Preferences

You can also manage your cookie preferences directly in your SellerBuddy account:

1. Log in to your SellerBuddy dashboard
2. Go to Settings → Privacy Settings
3. Adjust your cookie and tracking preferences
4. Save your changes

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience with SellerBuddy:

7. Mobile App Tracking

Our mobile applications may use similar tracking technologies:

• Device Identifiers: Unique identifiers for analytics and personalization
• Local Storage: Store preferences and cache data locally
• Push Notifications: Send relevant updates and alerts
• App Analytics: Track app usage and performance

You can control these through your device's privacy settings or app-specific preferences.

8. Data Protection and Security

We implement security measures to protect cookie data:

• Encryption: Sensitive cookies are encrypted
• Secure Transmission: Cookies are transmitted over HTTPS
• Access Controls: Limited access to cookie data
• Regular Audits: Periodic security reviews and updates

9. International Data Transfers

Some of our third-party services may transfer cookie data internationally. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Privacy Shield frameworks where applicable
• Binding Corporate Rules (BCRs)

10. Children's Privacy

SellerBuddy is not intended for children under 18. We do not knowingly collect cookie data from children. If you believe a child has provided us with cookie data, please contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy periodically. We will notify you of significant changes through:

• Email notifications to registered users
• In-app notifications
• Banner notifications on our website
• Updates to this page with revision dates

12. Your Rights

Under applicable data protection laws, you have rights regarding cookies:

• Consent: Right to give or withdraw consent for non-essential cookies
• Access: Right to know what cookies are stored on your device
• Deletion: Right to delete cookies from your device
• Portability: Right to export your cookie preferences
• Objection: Right to object to certain types of tracking

13. Contact Information

For questions about our use of cookies or to exercise your rights: